Market:
Business market (95%) and private market (5%)
Participants:
143
Process:
Each client underwent a program of 5 sessions spread over a period of an average of 3 months. For each client, a goal was set from the following 4 possibilities:
- Leadership
- Purpose
- Performance
- Vitality
Monitoring:
- Via the validated Stress REM test (Soffos) on 4 topics: Coping, Time Management, Health and Stress
- Net Promoter
Results Soffos:
Results NPS:
Results CS:
Significant improvement on all subjects with n=143, p=,000
Net Promoter Score = +100 with n=362
Customer Satisfaction = 9.3 with n=362